English
Welcome to Shop a Joy (hereinafter referred to as "we", "our", "us", or "Platform"). By using our website and services, you agree to be bound by the following Terms and Conditions.
1. Definitions
-"User" means any individual or entity browsing or purchasing products.
-"Seller" means third-party vendors listing and selling products via the Platform.
-"Buyer" refers to users purchasing goods from either the Platform or third-party sellers.
2. Eligibility
You must be at least 18 years old or accessing the site under the supervision of a legal guardian. Sellers must be legally registered entities in India.
3. User Account
You are responsible for maintaining the confidentiality of your account and password. All activities under your account are your responsibility.
4. Products & Pricing
- Prices are subject to change without notice.
- We make efforts to ensure the accuracy of prices, but errors may occur.
- Product descriptions are provided by sellers or us and are intended to be accurate.
5. Third-party Sellers
- Shop a Joy is a marketplace facilitating transactions between buyers and sellers.
- We are not liable for any issues relating to third-party seller products.
- Sellers must comply with all applicable Indian laws, including GST and consumer protection.
6. Order Processing & Delivery
- Orders will be processed once payment is confirmed.
- Estimated delivery times are provided by sellers or logistics partners and are not guaranteed.
- Delays may occur due to factors beyond our control.
7. Returns & Refunds
- Return and refund policies will vary by seller.
- Buyers must read the specific policy listed on the product page.
- In case of disputes, we will attempt to mediate but do not guarantee resolution.
8. Prohibited Activities
Users and Sellers must not:
- Use the site for unlawful or fraudulent purposes.
- Post or sell counterfeit or illegal goods.
- Violate intellectual property rights.
9. Seller Obligations
- Sellers must ensure product quality, safety, and legality.
- Sellers are responsible for fulfillment, delivery, GST compliance, and post-sale support.
- Seller listings must be accurate and not misleading.
10. Intellectual Property
All content on the site (logos, text, images, design) is our property or licensed to us. Reproduction without permission is prohibited.
11. Limitation of Liability
We are not liable for:
- Any indirect or consequential losses.
- Products sold by third-party sellers.
- Delays or failures beyond our reasonable control.
12. Privacy
Your data is protected in accordance with our Privacy Policy. We comply with applicable data protection laws in India.
13. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.
14. Changes to Terms
We reserve the right to change these Terms at any time. Changes will be updated on this page, and continued use of the Platform constitutes acceptance.
15. Contact Us
For questions, please contact us at:
Email: support@shopajoy.in
